Terms of Use

General Terms and Conditions of Seeat

Seeat revolutionizes the stadium experience by allowing you to order food, drinks, and other items right from your seat. With our NFC-based system, you can simply tap an NFC panel to place an order, no app download required. For those who want more features, such as loyalty programs, group rewards, and premium priority service, the Seeat mobile application offers an optional, enhanced experience. Our goal is to keep you in the game, free from lines and interruptions, while helping vendors increase sales through efficient ordering and tailored incentives. Seeat is provided by Seeat, a company focused on elevating fan enjoyment and optimizing stadium concessions. These Terms and Conditions apply to your use of the Seeat service, including both the NFC ordering system and the mobile application, if you choose to use it. By accessing or using our service, you agree to follow these terms, so please read them carefully.

The Seeat service allows you to order food, drinks, and other available items directly from your seat at participating stadiums. You may access this service by tapping an NFC panel located at your seat or by downloading and using the Seeat mobile application, where available. To use Seeat, you must be physically present at a venue that supports our service and follow the instructions provided at the NFC panel or within the app. Orders placed through Seeat are fulfilled by vendors operating at the venue, and delivery is made to your designated seat based on the information you provide during the ordering process.
You agree to use Seeat only for lawful purposes and in accordance with these Terms and Conditions. This includes providing accurate details when placing an order, such as your seat location and payment information, and ensuring that your use of the service does not disrupt the experience of others at the venue. The mobile application, if you choose to use it, may require you to create an account and accept additional permissions, such as access to location services, to enhance functionality like loyalty rewards or group ordering features. You are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your account.
Seeat reserves the right to refuse service or suspend access to the NFC system or mobile application if we determine, at our discretion, that your use violates these terms, infringes on the rights of others, or interferes with the operation of the service. By using Seeat, you acknowledge that availability of items, delivery times, and pricing are subject to the vendors and conditions at each stadium, and Seeat does not guarantee the performance of third-party providers involved in fulfilling your orders.
By using Seeat, you agree to be bound by these Terms and Conditions, which govern your access to and use of our service at participating stadiums. Seeat provides a convenient way to order food, drinks, and other items directly from your seat through an NFC panel or our optional mobile application. These terms apply to both methods of access and any features tied to your use, such as loyalty programs, group rewards, or premium priority service available through the app.
To use Seeat, you must be at least 13 years old or meet the minimum age required by applicable law in your jurisdiction, whichever is higher. If you are under 18, you represent that you have the consent of a parent or legal guardian to use the service. You agree to provide accurate and complete information when placing orders, including your seat location and payment details, and to update this information as needed to ensure successful delivery. Payments for orders placed through Seeat are processed securely via the payment methods offered at the time of purchase, and you authorize Seeat to charge the total amount, including any applicable taxes or service fees, to your chosen payment method.
Your use of Seeat is at your own risk, and while we strive to provide a seamless experience, we do not guarantee that the service will be uninterrupted, error-free, or available at all times. Seeat is not responsible for delays, unavailability of items, or issues arising from vendors or stadium operations beyond our control. You may not misuse the service, including by submitting false orders, tampering with the NFC system, or attempting to access features or accounts that do not belong to you. Violation of these terms may result in immediate termination of your access to Seeat, at our sole discretion, without prior notice.
These terms may be updated from time to time to reflect changes in our service or legal requirements. We will notify you of significant updates through the mobile application or by posting the revised terms on our website. Your continued use of Seeat after such changes constitutes your acceptance of the updated terms. If you do not agree to these terms, you must refrain from using the service.